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Internship – Customer Support Intern

About our Team

The team is dealing with the applications’ lifecycle process on the Samsung SmartTV platform. We support the developers creating web applications on Tizen platform, integration of services available on Samsung SmartTV and help solving issues and errors from app certification. We manage also the app certification process for European and CIS regions. In our daily work, we collaborate actively with local business departments and partners delivering its content to SmartTV platform.

Role and Responsibilities

  • Samsung Smart TV applications’ lifecycle management
  • Providing support for problems related to application certification for content providers
  • Direct contact with business partners
  • Collaboration with development teams
  • Ensuring good quality of services on Samsung SmartTV platform
  • Test cases recording

Skills and Qualifications

  • University degree, preferred technical course of study
  • Very good knowledge of English (both verbal and written)
  • Very good communication skills
  • Self-motivation and time management skills
  • Basic knowledge of JavaScript, HTML5, CSS3
  • Teamwork

Nice to have

  • Experience in software testing
  • Preferred technical course of study
  • Customer support experience
  • Troubleshooting and problem solving skills

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We offer

  • Internship conditions:
    • Cooperation based on a civil law contract
    • Flexible working hours
    • Possibility of long lasting cooperation
  • Team:
    • Friendly working atmosphere
    • Wide range of trainings and a huge support in test automation and testing skills
    • Working with the latest technologies on the market
    • Monthly celebration budget
    • Start of work between 7 a.m. and 10 a.m.
  • Equipment:
    • PC workstation/Laptop + 2 external monitors
    • OS: Windows
  • Benefits:
    • Variety of discounts (Samsung products, theaters, restaurants)
    • Free access to Copernicus Science Center for you and your friends
    • Chillout rooms
    • Variety of tea, coffee and fresh fruits/vegetables
  • Location:
    • Office in Warsaw Spire
    • Hybrid model of work – 3 days from the office per week
Interested?
Apply!

The administrator of your personal data is SAMSUNG ELECTRONICS POLSKA Sp. z o.o., with its registered office in Warsaw, at: ul. Postępu 14, 02-676 Warsaw. You will find more information about the processing of personal data after clicking the "Apply" button.

Samsung has a strict policy on trade secrets. During the recruitment process, you must not disclose any trade secrets of a current or previous employer.

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Administratorem Pana/Pani danych osobowych jest SAMSUNG ELECTRONICS POLSKA Sp. z o.o., z siedzibą w Warszawie, adres: ul. Postępu 14, 02-676 Warszawa. Więcej informacji na temat przetwarzania danych osobowych znajdzie Pan/Pani po kliknięciu w przycisk „Aplikuj”.

Samsung stosuje zasady dotyczące tajemnic handlowych. Podczas procesu rekrutacji nie wolno ujawniać żadnych tajemnic handlowych obecnego lub poprzedniego pracodawcy.

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